Start the day with a smile
With little effort to a successful car dealership

What if you could come into the office in the morning and make reliable decisions in a relaxed manner, without much effort? With CAS Drive solutions, you can find all tasks, processes, escalations, urgent phone calls or hot leads at a glance in your personal dashboard. You always take the right action without effort and can then devote the rest of the day to other things. You have time for your customers, can develop new ways of thinking and ideas, or re-evaluate the way you look at information. By focusing on customer loyalty instead of brand loyalty, you secure your position in the market and become an independent and successful car dealer.

Your advantages at a glance

Good relations

Focus on customer loyalty instead of brand focus

Free space

Time available for the things that really matter: Your customers

Planning reliability

Smart assistants create valid decision-making bases

Healthy car dealership

Happy customers and employees who work with pleasure

Intelligent features to suit
the requirements of your dealership

Our two solutions SmartWe and CustomerOne comprise diverse modules that adapt individually and flexibly to your requirements and needs. This simplifies all communication and interaction for your employees and delights your customers with unique service. The most important functions of our CRM systems include these features:

Customer dossier - the heart for your customer contact

In the digital customer dossier, you can conveniently browse through all documents, e-mails, telephone calls and appointments. Our smart software ensures that all information is linked to the corresponding customer. As soon as a call comes in, the tool matches the phone number with the database and shows the employee directly who is calling. Sales opportunities, complaints, orders, delivery bills or projects - all information is structured chronologically for a 360° all-round view. This means that every detail is quickly at hand - nothing gets lost.

Dashboard - for a quick overview

The personal dashboard keeps all relevant information ready for you right at the start of the day. You decide what is important. Each employee can configure their own view and adjust it at any time if necessary. Our CRM system incorporates the necessary data across departments. Whether management dashboard or sales dashboard - with the personalized view, every employee has quick access to everything that is important and maintains an overview.

Mobile working - freedom for your business

Our mobile software gives you freedom and makes you independent - worldwide, around the clock. Based on the globally unique CAS SmartDesign® technology, you enjoy a uniform look and feel on tablet, smartphone or web browser. Operation is also the same on all end devices - intuitively simple and streamlined.

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Enthusiastic about our products?

Would you like detailed information on the scope of services? Then please contact us. We will be happy to support you.

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Unique solution world around our CRM software

In addition to comprehensive basic functions, software from CAS Drive also offers numerous extensions and interfaces to third-party applications that optimally complement and flexibly adapt to your system.

You want end-to-end processes for your car dealership and are therefore looking for a partner who will work with you to develop the missing interface? Then find out more about our expertise and the extensive technologies we use.

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By implementing CustomerOne, we have been able to significantly optimize our internal processes such as service follow-up and complaints management, thereby providing better service to our customers, as we now also create targeted mailings and marketing campaigns.

Lars Hieronymus, Hartmann GmbH

Our service consultants use CustomerOne to actively sell additional services, because they have all the information they need for this at all times. With the introduction of CustomerOne, all the information from the different areas now comes together.

Thomas Schmidt, Fahrzeughaus Schmidt GmbH

CustomerOne gives us a central tool in our daily work organization with which we can record and forward tasks, appointments and leads that are up-to-date on a daily basis and those that lie in the future, without having to branch out into other systems such as Outlook.

Rainer Köhler, Horst Beständig GmbH

With the use of CustomerOne, we are now able to manage all activities of our Mercedes and Volkswagen customers at a glance and across all brands. For our events, Customer-One provides us with a perfect tool for selections and invitation management, and this across brands.

Werner Orth, Orth-Automobile GmbH

We were able to significantly improve our processes thanks to CustomerOne. Every employee in customer contact, from the warehouse clerk to the service advisor to the salesperson, is now fully informed about every customer and the promotions currently running.

Florian Möhrle, Autohaus Möhrle GmbH

With the Complaints Manager in CustomerOne, we can react very quickly to any customer complaints. By assigning the respective department to the complaint processing, a fast and transparent recording is possible and there are fewer escalations due to the integrated rule action service.

Felix Schöndorfer, AMF Auto-Müller GmbH

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CAS Drive in figures

0 years+ experience in the automotive market

0 + dealership customers at more than 300 locations

0 thousand+ licenses in use

0 + interfaces to other systems

Contact

Let us advise you personally

Feel free to contact us by phone (+49 721 9638 - 424), e-mail to drive@cas.de or use the contact form.