On the road to a customer-centric dealership with CRM
Our solutions include diverse modules that adapt individually and flexibly to your requirements and needs. Discover the functions that support your business areas and make your dealership more successful.
Overarching throughout the car dealership
- Systematic market cultivation
Optimal support for customers and prospects - Central information pool through interfaces
Seamless interaction with your system landscape - Mapping of the entire customer journey
All touch points with customers can be individually designed through processes - Customer files with 360 degree all-round view
Identifying and meeting individual customer needs - Digital sovereignty
Full transparency and comprehensive data protection
Management and corporate control
- Comprehensive, clear management dashboards
Keeps you informed of all processes at all times - Lead management with evaluations
Assignment of a contact person and sales control - Early warning system for escalations
Timely countermeasures for critical events
Sales and distribution
- Automated lead management
Recognizing potential and exploiting business opportunities - Consistent sales process using a solid methodology
Follow-up actions move you step by step to closing the sale - Cross-departmental appointment and fleet management
Planning the right steps with follow-up activities
Business Development Center
- Multi-stage campaigns
Systematic customer dialogs for targeted campaigns - Targeted actions
Captures reactions across all communication channels - EU-GDPR-compliant communication
Data protection declaration with acknowledgement of receipt - Uniform address management
Checks for validity and duplicates
Service and reception
- Fast and competent information
Queries are quickly recorded and implemented - All information about the process at a glance
Forwarding to contact person or set appointments - Easy communication through telephony and Outlook connections
Inspiring service through fast access to customer information
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Contact
Let us advise you personally
Feel free to contact us by phone (+49 721 9638 - 424), e-mail to drive@cas.de or use the contact form.